FAQ

HOW CAN WE HELP?

If you’re in search of some answers, we have compiled responses to the most commonly asked questions about Viral Launch, our services, and how we can help sellers succeed on e-commerce platforms.

If you have a question, chances are you’ll find the answer on this page. Can’t find what you’re looking for? Feel free to contact us for further assistance.

FAQ

HOW CAN WE HELP?

If you’re in search of some answers, we have compiled responses to the most commonly asked questions about Viral Launch, our services, and how we can help sellers succeed on e-commerce platforms.

If you have a question, chances are you’ll find the answer on this page. Can’t find what you’re looking for? Feel free to contact us for further assistance.

Free Trial

Yes, Viral Launch offers a industry leading 14-day free trial for new users. To access this trial, simply select one of our subscription plans – Essentials, Pro, or Pro Plus Ads. During your free trial period, you’ll enjoy access to the cutting-edge features included in the plan you choose.

Please note that you will be required to provide your credit card details when signing up for the trial. This allows you to seamlessly continue using Viral Launch’s services after the trial period, should you choose to do so.

You can sign up for a free trial through our sign up page.

Yes, a credit or debit card is required to sign up for the free trial. This allows you to seamlessly continue using Viral Launch’s services after the trial period, should you choose to do so.

During our free trial, you’ll have access to a comprehensive suite of tools designed to meet the diverse needs of Amazon sellers at every stage of their journey varying by tier.

The Essentials tier – provides crucial features such as Product Discovery and Market Intelligence, essential for discovering and validating product markets on Amazon both in-app and via chrome extension browsing.

The Pro tier – offers advanced tools for competitor research and listing optimization. This tier is ideal for sellers looking to either expand their product portfolio or expertly manage their Amazon business. Enjoy enhanced features such as historical keyword search volume, multi-user capability, a keyword bank to track, monitor, and prioritize SEO performance and more!

The Pro Plus Ads tier – takes your experience to the next level, incorporating everything from the Pro tier along with our powerful PPC management tool. This tool enables you to create rules for automating the sponsored ad process, ultimately leading to a greater return on ad spend. Perfect for experienced sellers seeking a comprehensive solution for efficient and effective Amazon business management.

Start your free trial today!

Yes, you can cancel the trial at anytime. Please reach out if you would like to connect with our customer service team. Contact us today.

Viral offers an industry-leading 14-day free trial. Users can cancel at any time, free of charge, if they aren’t completely satisfied during their trial. Start your free trial today!

Chrome Extension

Yes, Viral Launch offers a Chrome Extension of our Market Intelligence software. Learn more about our chrome extension here.
The extension will need to be downloaded through the Chrome Web Store found here.
The Chrome Extension is included in all of our software packages. However, we also offer the extension as a stand alone tool for $25/month or $250/year. You can reach out to our customer support team to sign up for the stand alone option.
Yes, you will need to be subscribed to one of our software plans for access to the extension. Learn more about our plans here.
The extension will need to be downloaded through the Chrome Web Store found here.

Whether you’re a beginner or a seasoned seller, our extension is designed to suit your needs. It is user-friendly for those starting out and also offers advanced metrics for the experienced.

Market Intelligence supports the US, UK, Germany, Canada, Mexico, Spain, France, Italy, Japan, China, India, and Brazil. Learn more about how the market intelligence chrome extension can help you.

Yes, you can use the extension on more than one computer. You will need to login to the extension on both devices using your VL login credentials.

The Market Intelligence Chrome extension helps sellers conduct comprehensive product research by providing critical data on demand, competition, and revenue potential. It offers insights into top-selling products, price trends, and sales estimates to help you make data-driven decisions.

Yes, the Market Intelligence Chrome extension provides insights into keyword rankings, showing you which keywords drive the most visibility and sales. This helps optimize your listings and improves your product’s organic search ranking on Amazon.

The extension provides crucial insights into FBA fees, pricing, and profitability, helping you make informed choices about using Amazon’s FBA program. It also shows you FBA vs. FBM (Fulfilled by Merchant) data, allowing you to decide on the best fulfillment method for your products.

Yes, the extension can enhance your PPC strategy by identifying high-performing keywords and estimating sales potential. This helps you plan targeted campaigns that maximize ad spend and reach the right audience.

Pricing and Billing

We accept all major credit and debit cards! However, we do not accept prepaid cards or PayPal as a form of payment. View our pricing and plans today!
Our annual plans are discounted by 20% in comparison to our monthly plan. For example, our Pro monthly plan is $99/month; whereas our Pro annual plan is $990/year. It’s like getting 2 months free! Head over to our pricing page to view our plans.

Viral offers a industry leading 14-day free trial. We also offer a monthly or yearly subscription fee based on the plan you choose. Our plans offer support for new sellers and long time sellers, as we have three subscription levels to choose from. Head over to our pricing page to learn more.

Viral Launch offers flexible pricing to suit your needs. You can opt for our monthly packages or enjoy discounted rates with our annual subscriptions.
  • Our Essentials package is priced at $69/month, or an annual rate of just $690.
  • Pro plan is available for $99/month, or an annual rate of $990.
  • Pro Plus Ads is available for $199/month, or an annual rate of $1990.
For a complete breakdown, visit our pricing page.
We have built our packages to support our sellers based on where they are in the selling journey.

Essentials Plan:

  • Ideal for newer sellers.
  • Designed to help discover and validate product ideas for selling.

Pro Plan:

  • Recommended for sellers with active listings on Amazon.
  • Includes everything in the Essentials plan.
  • Offers advanced tools for:
    • Competitor research.
    • Keyword research.
    • Listing improvements.

Pro Plus Ads Subscription:

  • Encompasses features from both Essentials and Pro plans.
  • Integrates Kinetic: our self-service ads platform.
Head over to our pricing page to learn more about each specific plan.

You can reach out to our team via email at [email protected] or our chat box found in the bottom, right corner of any page on our website.

General

Viral Launch is used for helping Amazon sellers optimize and grow their businesses through more than 20 cutting-edge tools and services. These include market intelligence, competitor intelligence, product research, keyword tracking, listing optimization, PPC management, and much more.

With Viral Launch, sellers can find profitable products, track performance, and create high-converting product listings to drive sales. It is an all-in-one platform designed to enhance visibility, boost sales, and provide valuable insights into the competitive landscape on Amazon.

If you want to reach out to the Viral Launch team, we have multiple ways to connect. You can contact Viral Launch through email at [email protected] or through our chat box in the bottom, right corner of the website.  You can also visit our Contact Us page to discover additional convenient options tailored to assist you promptly and efficiently.

We encourage our customers to reach out to us via email at [email protected] or through our chat box in the bottom, right corner of the website. Our team is ready to help!

Viral Launch prides itself on accuracy and sets the industry standard with an industry-leading 88.4% accuracy rate. This exceptional level of precision ensures that our tools and services provide you with the industries most reliable and accurate insights, so you can make informed decisions with confidence.

Viral Launch helps sellers find products, validate product markets, compare competitor data, analyze keyword markets, enhance listings, automate PPC, and much more. Explore our suite of seller solutions.
Product Discovery supports the US, UK, Germany, Canada, Mexico, Spain, France, and Italy. Market Intelligence supports the US, UK, Germany, Canada, Mexico, Spain, France, Italy, Japan, China, India, and Brazil. All of our other tools only support the US marketplace at this time.
It only takes a few minutes to create your account and begin research. Start a free trial now!

Yes, Viral Launch supports multi-user accounts.

Viral Launch is a standout choice when it comes to Amazon seller solutions, and the statistics speak volumes about our tools efficiency and effectiveness:
  • Trust Factor: Over 52,000 brands worldwide have put their trust in Viral Launch. This extensive clientele speaks volumes. If this many brands spanning various sizes and niches rely on our solutions, it’s evident that we deliver on our promises.
  • Sales Impact: Our platform has been instrumental in realizing an astounding $32 Billion in sales. This figure alone showcases the significant impact we have on brand success on the Amazon marketplace.
  • Product Sales Volume: We’ve helped drive more than 1.2 Billion product sales. It’s a testament to how effective and integral our suite of tools can be.
  • Remarkable Growth Support: We’ve been a driving force behind more than 3,000 sellers achieving 7+ figure sales. Also, empowered 8,000 sellers to reach the 6+ figure sales milestone. These success stories demonstrate that we provide the necessary tools and support for both emerging businesses and established market leaders.
  • Advertising ROI: A standout statistic for us is that our sellers average a 4x ROAS in Amazon PPC. In the fierce world of Amazon, having such a competitive edge can make all the difference.

In order to use Competitor Intelligence, Listing Analyzer, Keyword Manager, and Kinetic it will require storefront access.

Viral Launch prioritizes protecting our customers data. View our privacy policy to learn more about the various steps we take to ensure your data is safe.

Our Product Discovery and Market Intelligence tools are expertly designed to support and elevate your international selling journey.

Our platform supports adding multiple seller accounts to your VL account. You will need to grant storefront access for each seller account.

We do offer an affiliate program. You can find more information on our affiliate page.
Our suite of Amazon seller software tools include Product Discovery, Market Intelligence, Competitor Intelligence, Keyword Research, Listing Builder, Listing Analyzer, Keyword Manager, and Kinetic. We’re Continuously innovating to enhance our existing suite and introduce new tools to further empower our sellers. View our cutting-edge tools now!

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