FAQ

HOW CAN WE HELP?

If you’re in search of some answers, we have compiled responses to the most commonly asked questions about Viral Launch, our services, and how we can help sellers succeed on e-commerce platforms.

If you have a question, chances are you’ll find the answer on this page. Can’t find what you’re looking for? Feel free to contact us for further assistance.

FAQ

HOW CAN WE HELP?

If you’re in search of some answers, we have compiled responses to the most commonly asked questions about Viral Launch, our services, and how we can help sellers succeed on e-commerce platforms.

If you have a question, chances are you’ll find the answer on this page. Can’t find what you’re looking for? Feel free to contact us for further assistance.

Chrome Extension

Yes, Viral Launch offers a Chrome Extension of our Market Intelligence software. Learn more about our chrome extension here.

The extension will need to be downloaded through the Chrome Web Store found here.

The Chrome Extension is included in all of our software packages. However, we also offer the extension as a stand alone tool for $25/month or $250/year. You can reach out to our customer support team to sign up for the stand alone option.

Yes, you will need to be subscribed to one of our software plans for access to the extension. Learn more about our plans here.

The extension will need to be downloaded through the Chrome Web Store found here.

Whether you’re a beginner or a seasoned seller, our extension is designed to suit your needs. It is user-friendly for those starting out and also offers advanced metrics for the experienced.

Market Intelligence supports the US, UK, Germany, Canada, Mexico, Spain, France, Italy, Japan, China, India, and Brazil. Learn more about how the market intelligence chrome extension can help you.

Yes, you can use the extension on more than one computer. You will need to login to the extension on both devices using your VL login credentials.

The Market Intelligence Chrome extension helps sellers conduct comprehensive product research by providing critical data on demand, competition, and revenue potential. It offers insights into top-selling products, price trends, and sales estimates to help you make data-driven decisions.

Yes, the Market Intelligence Chrome extension provides insights into keyword rankings, showing you which keywords drive the most visibility and sales. This helps optimize your listings and improves your product’s organic search ranking on Amazon.

The extension provides crucial insights into FBA fees, pricing, and profitability, helping you make informed choices about using Amazon’s FBA program. It also shows you FBA vs. FBM (Fulfilled by Merchant) data, allowing you to decide on the best fulfillment method for your products.

Yes, the extension can enhance your PPC strategy by identifying high-performing keywords and estimating sales potential. This helps you plan targeted campaigns that maximize ad spend and reach the right audience.

Pricing and Billing

We accept all major credit and debit cards! However, we do not accept prepaid cards or PayPal as a form of payment. View our pricing and plans today!

We offer discounts on our annual plans compared to monthly billing.

  • The Core plan includes a discount equal to one month free.
  • The Growth plan offers two months free
  • The Scaler plan provides a discount equal to one month free.

Head over to our pricing page to for a breakdown of all plan details.

Viral Launch is a paid platform, but every plan comes with a 7-day money-back guarantee. That means you can explore the full suite of tools—product research, keyword insights, listing optimization, PPC automation, and more—completely risk-free. If you’re not satisfied within the first 7 days, you’ll receive a full refund, no questions asked.

We also offer flexible monthly and yearly (discounted) subscription options across three plan levels, designed to support both new sellers and experienced Amazon businesses. You can review all the details on our pricing page.

Viral Launch offers flexible pricing to suit your needs. You can opt for our monthly packages or enjoy discounted rates with our annual subscriptions.
  • Our Core plan is priced at $49/month, or an annual rate of just $539.
  • Growth plan is available for $79/month, or an annual rate of $790.
  • Scaler is available for $249/month, or an annual rate of $2739.
For a complete breakdown, visit our pricing page.

We have built our packages to support our sellers based on where they are in the selling journey.

Core Plan:

  • Ideal for newer sellers.
  • Designed to help discover and validate product ideas for selling.

Growth Plan:

  • Recommended for sellers with active listings on Amazon.
  • Includes everything in the Core plan.
  • Offers advanced tools for:
    • Competitor research.
    • Keyword research.
    • Listing improvements.

Scaler Plan:

  • Encompasses all features from both Core and Growth plans.
  • And integrates our innovative PPC Automation tool, AdSprout 

Head over to our pricing page to learn more about each specific plan.

You can reach out to our team via email at [email protected] or our chat box found in the bottom, right corner of any page on our website.

General

Viral Launch does not offer a free trial, but we do provide something even better: a 7-day money-back guarantee. This means you can dive in and experience everything Viral Launch has to offer, completely risk-free.

During those 7 days, you’ll have unrestricted access to our suite of tools. Nothing is restricted, so you can see exactly how Viral Launch helps you find winning niches, rank higher, and grow sales.

If at any point you decide it’s not the right fit, simply request a refund within the first 7 days of signing up and we’ll return your money in full—no questions asked.

This way, you get the confidence of trying Viral Launch with zero risk and the freedom to decide if it’s the platform that will take your Amazon business to the next level.

Viral Launch is used for helping Amazon sellers optimize and grow their businesses through more than 20 cutting-edge tools and services. These include market intelligence, competitor intelligence, product research, keyword tracking, listing optimization, PPC management, and much more.

With Viral Launch, sellers can find profitable products, track performance, and create high-converting product listings to drive sales. It is an all-in-one platform designed to enhance visibility, boost sales, and provide valuable insights into the competitive landscape on Amazon.

If you want to reach out to the Viral Launch team, we have multiple ways to connect. You can contact Viral Launch through email at [email protected] or through our chat box in the bottom, right corner of the website. 

You can also visit our Contact Us page to discover additional convenient options tailored to assist you promptly and efficiently.

We encourage our customers to reach out to us via email at [email protected] or through our chat box in the bottom, right corner of the website. Our team is ready to help!

Viral Launch prides itself on accuracy and sets the industry standard with an industry-leading 88.4% accuracy rate. This exceptional level of precision ensures that our tools and services provide you with the industries most reliable and accurate insights, so you can make informed decisions with confidence.

Viral Launch helps sellers find products, validate product markets, compare competitor data, analyze keyword markets, enhance listings, automate PPC, and much more. Explore our suite of seller solutions.

Product Discovery supports the US, UK, Germany, Canada, Mexico, Spain, France, and Italy. Market Intelligence supports the US, UK, Germany, Canada, Mexico, Spain, France, Italy, Japan, China, India, and Brazil. All of our other tools only support the US marketplace at this time.

It only takes a few minutes to create your account and begin research. Get started with a 7-day money back guarantee, no questions asked.

Yes, Viral Launch supports multi-user accounts.

Viral Launch is a standout choice when it comes to Amazon seller solutions, and the statistics speak volumes about our tools efficiency and effectiveness:

  • Trust Factor: Over 300,000 brands worldwide have put their trust in Viral Launch. This extensive clientele speaks volumes. If this many brands spanning various sizes and niches rely on our solutions, it’s evident that we deliver on our promises.
  • Sales Impact: Our platform has been instrumental in realizing an astounding $32 Billion in sales. This figure alone showcases the significant impact we have on brand success on the Amazon marketplace.
  • Product Sales Volume: We’ve helped drive more than 1.2 Billion product sales. It’s a testament to how effective and integral our suite of tools can be.
  • Remarkable Growth Support: We’ve been a driving force behind more than 3,000 sellers achieving 7+ figure sales. Also, empowered 8,000 sellers to reach the 6+ figure sales milestone. These success stories demonstrate that we provide the necessary tools and support for both emerging businesses and established market leaders.
  • Advertising ROI: Not only does AdSprout cut down on manual work—it also delivers an average +36% ROAS increase in just 6 weeks.

In order to use Competitor Intelligence, Listing Analyzer, Keyword Manager, and AdSprout it will require storefront access.

Viral Launch prioritizes protecting our customers data. View our privacy policy to learn more about the various steps we take to ensure your data is safe.

Our Product Discovery and Market Intelligence tools are expertly designed to support and elevate your international selling journey.

Our platform supports adding multiple seller accounts to your VL account. You will need to grant storefront access for each seller account.

We do offer an affiliate program. You can find more information on our affiliate page.

Our suite of Amazon seller software tools include Product Discovery, Market Intelligence, Competitor Intelligence, Keyword Research, Listing Builder, Listing Analyzer, Keyword Manager, and AdSprout. We’re Continuously innovating to enhance our existing suite and introduce new tools to further empower our sellers. View our cutting-edge tools now!

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