Q: How do I determine the best plan for me?
A: Depending on where you are in your seller journey, your needs will vary. If you have any questions about the best option for you, our customer experience specialists are ready to answer any of your questions and help you to make an informed decision.
Q: Does Viral Launch have a Chrome extension?
A: Yes! We offer a Market Intelligence Chrome extension included in every plan to allow you to seamlessly review accurate sales estimates and market data while browsing Amazon.
Q: What marketplaces does Viral Launch support?
A: Product Discovery is supported in the following countries currently: United States, United Kingdom, Germany, Canada, Mexico, Spain, France, Italy
Market Intelligence is supported in the following countries currently: United States, United Kingdom, Germany, Canada, Mexico, Spain, France, Italy, Japan, China, India, Brazil.
Q: Can I upgrade, downgrade or cancel my plan?
A: Yes! Your plan can be changed directly through the settings tab in your Viral Launchpad, or you can reach out to [email protected] for assistance.
Your payment is non-refundable and your service will continue to the end of the billing cycle. Subscription plans are recurring but can be canceled prior to the next renewal period. See our Terms of Service for more detail.
Q: Will my subscription automatically renew?
A: Yes. You can cancel your subscription in Account settings prior to the next renewal period to end your subscription.
Q: What payment options do you accept?
A: Viral Launch accepts Visa, Mastercard, Discover and American Express.